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Refunds and Cancellations Policy for Digital Sell

Effective Date: [12/08/2023]

Thank you for shopping with Digital Sell. Before making a purchase, please read our Refunds and Cancellations Policy carefully.

1. General Policy

  • Digital Sell does not offer refunds or cancellations on any products or services once a purchase has been completed. All sales are considered final.

2. Exceptions to the Policy

  • We understand that certain situations may arise where a refund or cancellation may be necessary. Refunds or cancellations may be granted under the following circumstances:
    • Technical Issues: If you experience a technical issue with a product or service that cannot be resolved by our support team within a reasonable timeframe, you may be eligible for a refund or exchange.
    • Misrepresentation: If the product or service you purchased is found to be significantly different from its description, you may be eligible for a refund or exchange.
    • Duplicate Purchase: If you accidentally purchase the same product or service more than once, you may be eligible for a refund on the duplicate charge.

3. Requesting a Refund or Cancellation

  • To request a refund or cancellation, please contact our customer support team at [ hindigyaninfo@gmail.com ] within 7 days of your purchase. Please provide your order number, details of the issue, and any supporting evidence.

4. Processing Time

  • Refunds or cancellations, if approved, will be processed within 14 business days. The refund will be issued to the original payment method used for the purchase.

5. Non-Refundable Items

  • Certain items and services are not eligible for refunds or cancellations under any circumstances. These include, but are not limited to:
    • Digital products that have been downloaded or accessed.
    • Services that have been fully rendered.
    • Custom or personalized orders.

6. Chargebacks

  • Initiating a chargeback without contacting us to resolve the issue may result in the suspension or termination of your account. We encourage you to reach out to our support team for assistance before taking such action.

7. Changes to this Policy

  • Digital Sell reserves the right to modify or update this Refunds and Cancellations Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

By making a purchase on Digital Sell, you acknowledge that you have read, understood, and agreed to this Refunds and Cancellations Policy.

If you have any questions or concerns, please contact our support team at [hindigyaninfo@gmail.com].

This policy should cover the necessary terms for your website, Digital Sell, while also providing flexibility for special cases where a refund or cancellation might be necessary.

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